Customer Service and rapport building Catalyst, Claire Boscq-Scott is passionate to help businesses to thrive and grow their profitability by delivering exceptional customer service consistently. Helping them to build strong rapport with their internal and external customers at an emotional level, by putting them in the middle of everything they do and bringing a more feminine energy into their business.
Originally from France, she lives in Jersey, Channel Islands, and capitalises on the experience gained in her hospitality career and set up, in 2009, The Busy Queen Bee, www.thebusyqueenbee.com.
Claire is a Keynote speaker and also the author of Thrive with the Hive, her very own view of the delivery of Customer Excellence. She has launched an online course, specifically designed for small businesses and will come to give us 10 helpful “buzz” to follow to provide your internal the tools to deliver consistently exceptional customer service.